Booking terms

These terms apply to all bookings made through the STAYVORA platform.

1About STAYVORA

STAYVORA arranges private holiday villas and apartments in Tunisia. The platform is available exclusively to registered guests.

2Booking request and price

When you submit your payment details, you send a binding booking request for the selected villa, travel dates and number of guests at the total price shown.

The total price includes the nightly rates for your entire stay and the listed extra costs.

3Payment by Western Union

Payment is made by Western Union cash transfer to the recipient named on the booking page. Please enter the recipient's name exactly as shown and keep your MTCN number and your receipt. Western Union may charge its own transfer fees.

4Confirmation of your booking

The confirmation of receipt you receive after submitting your payment details is not yet a payment confirmation. Your booking is only confirmed once STAYVORA has verified your payment and sent you a booking confirmation with a booking number by SMS and email.

During our opening hours (08:00 to 17:00, Tunisia time) we reply within one hour at the latest. Outside these hours we check your payment during the next opening hours.

5Availability

If a payment cannot be verified or a villa is no longer available, STAYVORA will contact you to agree on the next steps together.

6Changes and cancellations

Please contact STAYVORA directly for changes or cancellations. The applicable conditions are agreed with you individually.

7Proof of accommodation

Your booking confirmation can be presented as proof of accommodation. It is not a guarantee of recognition as a visa or entry document.

8Your details

Please make sure that all details you provide are correct and complete. Our privacy policy applies to the processing of your data.

Contact

Contact person

STAYVORA Booking Team

Opening hours

Daily from 08:00 to 17:00 (Tunisia time)

Business address

STAYVORA
Zarzis, Route de Djerba, Kilometer 1
Next to the Ksar Aouled saïd mosque
4170 Zarzis, Médenine, Tunisia